I participate in a small group that meets once a month to share insights and wisdom. This particular group reminds me of stimulating intellectual conversations I used to have with my cousin’s family. Today’s discussion was on the topic of leadership. As the conversation unfolded, I realized that I was an inadvertent leader as a child. I didn’t grow up thinking that I wanted to be a leader. Rather, I was the kid who was entrusted by parents to carry the glass casserole across the street, and to walk other children to school, even though I was not the oldest. I did not give a thought to the fact that I was being perceived as a leader at the ripe young age of 4. I believe I was chosen as a leader because I exhibited responsible behavior and elicited trust from others. Those same qualities have contributed to my success as a leader throughout my career.
Someone else mentioned this morning that they learned how to be a leader from their military training. Others likely learned leadership from books, seminars, or mentors. However you learned to be a leader, the bigger question is how effective is your leadership in your business? The best leaders know when to take charge and lead, and when to step back and be an observer while letting someone else take the lead. When the business moves past your ability to be an effective leader, it is time to either increase your leadership skill or more likely, to bring in someone else to take the business to the next level. Are you an inadvertent leader? Or an intentional leader?
Are you a busy leader? Welcome to the crowd! All of the leaders I coach are busy. As a matter of fact, if I come across a leader who says they aren’t busy, I view them with a bit of skepticism!
It seems as if people are getting busier than ever. Just look at kids today vs. 40 years ago. It’s common now for kids to have activities almost every night of the week as well as on weekends. I sometimes wonder if kids are getting enough rest and relaxation. When I was young, there seemed to be more time to just lie in the grass, stare at the clouds and daydream. I have fond memories of being completely relaxed, letting my imagination run wild.
It’s not just kids who seem to be constantly busy. If you are a leader who spends most of your time running from meeting to meeting and performing tasks that you can check off your lengthy to-do list, beware! Your busyness may be negatively impacting your business.
When are you taking the time to dream about the possibilities? To think about the future and how to create the future you desire? To look at the horizon and see what new technologies, competitors and opportunities will be appearing in the next few days, months and years? To make sure that all of the tasks and meetings are taking you in the right direction?
The most successful leaders schedule regular time on their calendar for a “meeting with themselves”. They clear their desks and their minds from distraction, and allow the creative and strategic ideas to flow. The top 1% also encourages their management team to do the same. By making the time for creativity and vision, you will ensure that you are heading in the right direction.
A woman came up to me in a restroom at a Chamber of Commerce building recently and, with tears in her eyes, asked if I could spare 92 cents. She seemed very sincere when she explained that her daughter had called and told her she needed her since she was very sick. The woman hopped on her bicycle and was trying to travel the 30 miles to her daughter’s house when she realized she could not make it the entire way. She was 92 cents short of having enough bus fare to get to her daughter. My heart went out to her, and I handed her a dollar. She practically fell to the floor in relief and thanked me profusely through her tears. I felt terrific the rest of the day.
Please be aware that I do not typically give handouts to strangers. I see people on the streets asking for help almost every day, and rarely do anything about it. Maybe it’s because those situations seem less random, or because I generally prefer to give to organizations rather than individuals. Whatever the reason, this particular situation was unique.
Have you ever given or received a random act of kindness? How did it make you feel? My experience with the woman made me wonder what could happen if a company implemented an act of kindness week. What if each and every employee was asked to perform a kind act for a vendor, a customer or a co-worker every day for a full week? What if you praised or rewarded some of the kindest acts in front of the team? Do you think that might encourage more of that behavior? Just imagine the potential positive impact! If those acts of kindness became a habit and part of your company culture, do you think your company might prosper? Why not give it a try and let me know how it goes?
One Saturday morning, we discovered that a great white egret was stuck in one of our large oak trees, forty feet up. Its leg was caught on a limb and it was struggling mightily to free itself. We called every organization that could possibly help, and late in the day, finally located a tree trimmer who was willing to attempt a rescue using ropes and harnesses. Sadly it was too late for the magnificent bird.
- Nonchalance – How often do you take routine tasks for granted? Had the bird paid closer attention to its landing, it may not have gotten its foot caught.
- Impatience – Do you sometimes push ahead and try to fix a problem quickly on your own, only to discover that you made matters worse? By trying to free its leg, the bird ended up getting the other leg caught as well.
- Pride – Many leaders think they can solve problems on their own. Even when others offer assistance, they turn it down. The results are often less than ideal.
- Independence – Our bird was alone, even though egrets often roost together. Perhaps another egret could have used its beak to help free the foot. Often a team approach works best.
- Mentor – Sometimes you get stuck. Who can you call for advice and assistance?
Great leaders are always growing. What lessons are you learning from your experiences?